Are you our new Client Happiness Agent?

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At Shine Insurance Agency, our clients know we’ve got their backs through the ups and downs, and we help them shine on. We’re changing the way people think about insurance by taking the best care of our clients, the Shine way – with compassion, integrity, and always improving.

We’re looking for Shine’s newest Client Happiness Agent. We’re so excited to meet you, and ready for you to join our team and increase the flow of insurance goodness for our clients!

We started Shine Insurance Agency to help people, to share our knowledge and talents, and to create a business and life we love. We want you to love your life too, and being happy at work is a huge part of that. That’s why we’re looking specifically for a special person who fits all of the following.

Client happiness is our main goal. We achieve client happiness by…

  • Listening
  • Approaching life with a positive, can-do attitude
  • Communicating clearly and concisely
  • Providing solutions
  • Paying attention
  • Being accurate
  • Being proactive
  • Being organized
  • Being dependable
  • Having compassion
  • Following up
  • Following through

Our ideal Client Happiness Agent must possess:

Positive outlook and attitude of gratitude. Friendly personality. Solution oriented perspective.

Pleasant demeanor on the phone and at the front desk, professional appearance.

Computer proficiency, especially with Outlook, Word, typing, Microsoft Office.

Efficient and dedicated work ethic.

Attention to details and ability to focus are key, these must be strengths for you.

An understanding of insurance. A commitment to lifelong learning and self-improvement.

Our perfect candidate is all of the above, and is a licensed insurance agent with at least 1 year of experience as a business insurance agent or customer service representative in an independent insurance agency.

We’re happy to consider candidates with business insurance experience, whether corporate or small business oriented. We’re also happy to consider candidates who have worked at insurance companies and captive insurance agencies.

Candidates with no insurance experience will be considered. Significant training will be required. Please note: we expect you to become a licensed agent right away, and this involves a serious commitment of time and energy from you. Insurance licensing requires 40 hours of pre-licensing education, followed by an intense exam.

If you feel like you might be our newest Client Happiness Agent, please send your resume and cover letter to