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How did your claim go?

We want to know. We need to know. Please – share your thoughts. Where did we Shine? How can we improve?

We want to know how we did, and how we can get better.

Name

First Name Last Name

How was the overall claim experience?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - For a bad situation, it was truly amazing

Were you provided with Clear Options & Solid Advice?

1 - I was left in the dark

2 - I had to assert myself but found answers

3 - It was fine

4 - I was led clearly through the process

5 - I felt like I had true partners all the way through

How was the communication from the insurance company?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - It was truly awesome

How was the communication from Shine?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - It was truly awesome

How was the experience with the contractors?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - It was truly awesome

After this experience, will you refer your friends and family to Shine?

Yes

What could Shine, the insurance company, or the contractor improve?

What's one thing you know now that you didn't know before this claim?

Please tell us what you loved about it. Testify!

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At Shine Insurance, we are committed to building lasting relationships with our clients. Our goal is to offer clear, practical advice and insurance solutions that help secure your future, all while making the experience as simple as possible.