Home » Client Center » Give Us Feedback » Claim Experience

How Did Your Claim Go?

We want to know. We need to know. Please – share your thoughts. Where did we Shine? How can we improve?

"*" indicates required fields

Name*

First Name* Last Name*

Email*

How was the overall claim experience?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - For a bad situation, it was truly amazing

Were you provided with Clear Options & Solid Advice?

1 - I was left in the dark

2 - I had to assert myself but found answers

3 - It was fine

4 - I was led clearly through the process

5 - I felt like I had true partners all the way through

How was the communication from the insurance company?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - It was truly awesome

How was the communication from Shine?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - It was truly awesome

How was the experience with the contractors?

1 - It was terrible

2 - It was OK

3 - It was as I expected

4 - I was pleasantly surprised

5 - It was truly awesome

What’s one thing you know now that you didn’t know before this claim?*

How would you describe your experience with the Shine team?*

After this experience, will you refer your friends and family to Shine?

Yes

What could Shine, the insurance company, or the contractor improve?

What's one thing you know now that you didn't know before this claim?

Please tell us what you loved about it. Testify!

CAPTCHA

This field is for validation purposes and should be left unchanged.

Prefer to speak with someone from Shine Insurance?
Contact us directly.

Insurance Solutions

Personal Insurance
Business Insurance
Insurance by Industry
Insurance Companies
Explore Interactive Graphics
Request a Quote

About Shine Insurance

About Our Agency
Meet Our Team
Join Our Team
Read Our Reviews
How We Give Back
We Are Independent

Get Help

Report a Claim
Pay a Bill
Request Auto ID Card
Request a Certificate
Request Policy Change
Web Accessibility

Find Your Nearest Location

812-679-8779
Email Us

Schedule an Appointment

See Why Shine Makes All the Difference

At Shine Insurance, we are committed to building lasting relationships with our clients. Our goal is to offer clear, practical advice and insurance solutions that help secure your future, all while making the experience as simple as possible.