By McKenzie May Goodrich

December 31, 2020

2020 has been a wild one and we’re so glad to be here with you as we wrap it and welcome a new (and hopefully less dramatic) year.

Let’s start with a deep breath and a moment to acknowledge the heartache and loss that we’ve all experienced. We lit a candle this morning in honor of those we’ve lost – those we’ve all lost, collectively. Never have we ever felt more connected to the whole wide world, and we suffer together.

This year has been revolutionary, personally and professionally. We’re even more committed to our own learning, and unlearning – a collective effort to grow, work toward anti-racism, improve equity within our agency, our community, and our industry.

Thanks to you, the Shine Giving Back program is thriving, and we’ve donated a healthy percentage of our profit directly to organizations providing for the most basic needs of humanity. We started the Giving Back program in 2015 to provide a way for our clients to help direct our donations, and we’ve given $26,928.82 to date. We donated to a few organizations, with the main intention of helping those who are helping people experiencing houselessness.

We’re a solid crew of compassionate people with good humor and can-do attitudes, so we faced each new challenge with that same spirit, and thanked our lucky stars for our abilities to adapt. Our last day in the office together was March 12, and we’ve all been working from our homes ever since. We were able to make the transition with ease thanks to our systems and technology, and we decided to sublease the office in November. We loved being together, we loved our office, but we’re grateful to be able to shift in this way when it was needed.

We’ve connected with each other in new ways, and we’ve been able to support one another through tough times. We hope we’ve done a little something good for you, this year, too. Whether we’ve made insurance less terrible, talked with you right after a car accident, answered a confusing billing or coverage question, we intend to make your life better.

Thank you for believing in us. Thank you for your trust in Shine. Thank you for being.

Happy new year, you shine,

Your friends at Shine – McKenzie, Jeremy, Ashley, Lorilyn and Kaisa