Thanks Linda!

A fond farewell to a business insurance legend

It was a cold November day in 2015 when we met Linda. The day began like any other but ended with an interview and a bond that would last forever. We connected over a love of family, animals, plants (well McKenzie did, Jeremy did his best to listen politely), and insurance. Her kindness, attention to detail, and decades of experience made her an obvious choice and she soon joined the team. Over the years, Linda gave so much to the Business Client Happiness Agent position. She helped it to grow and become what it is today, and we’re so thankful for that.

Linda’s helped thousands navigate their insurance highs and lows over the years. From her intro to insurance as a 16-year-old filing papers and answering the phone, to starting and growing her own Potwora Insurance Agency serving western New York, Linda generously shared knowledge and compassion. She’s been both support and mentor for her teammates at Shine.

So what’s next for Linda?

Linda’s getting ready to relax a little more, hanging up her insurance hat…for now. Yes she’s retiring, but we know she won’t just chill. She’ll be road tripping with her doggos to visit her mom, volunteering, and consulting her brilliant sons in their career pursuits. She’ll be keeping up with old clients, mentoring women in insurance, and nurturing her family with her heart of gold.

With sincere gratitude and appreciation, we wish Linda a fabulous retirement from commercial insurance and from Shine, and we look forward to staying friends for years to come!

And for me?

Your Shine Insurance Agency team has your back. If you need anything, reach out to